Last Updated: [18-05-2026]

At ClimaCtrl, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use our website and services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Introduction

This Privacy Policy outlines the procedures followed by ClimaCtrl regarding the collection, use, and disclosure of user information while using our services. It also explains your privacy rights and how applicable laws help protect your data.

We collect and process personal information only to provide, maintain, and enhance our services.

2. Definitions and Terminology

For the purposes of this Privacy Policy, the following terms shall have the meanings stated below:

Account: A unique user profile created to access specific features or services offered by ClimaCtrl.

Affiliate: Any organization that controls, is controlled by, or operates under common ownership with ClimaCtrl. Control generally refers to ownership of at least 50% of voting rights, shares, or management authority.

Company: References such as “Company,” “We,” “Us,” or “Our” refer to ClimaCtrl.

Cookies: Small text files stored on your device that help websites remember user activity, preferences, and browsing behavior.

Country: India (Operational location: Kolkata, India)

Device: Any internet-enabled device used to access our services, including computers, smartphones, tablets, or similar electronic devices.

Personal Data: Any information that can directly or indirectly identify an individual.

Service: Refers to the ClimaCtrl website and related services.

Service Provider: Third-party companies or individuals engaged to assist in operating, maintaining, analyzing, or supporting our services.

Usage Data: Information automatically generated when users interact with our services.

Website: ClimaCtrl — accessible through ClimaCtrl.com

User / You: The individual or legal entity accessing or using our services.

3. Information We Collect

3.1 Personal Information

While using our services, we may request certain personally identifiable information to communicate with or identify you.

Collected information may include:

Email address
Contact information (where applicable)
Account-related details

3.2 Usage Information

Usage information is collected automatically when you interact with our website.

This information may include:

IP address
Browser type and version
Pages visited
Date and time of visits
Session duration
Device identifiers
Diagnostic information
Operating system details
Mobile device information
Browser settings and technical logs

When accessing our services through mobile devices, additional device-related information may also be collected automatically.

4. Cookies and Tracking Technologies

ClimaCtrl uses cookies and similar technologies to improve user experience, monitor website performance, and analyze service usage.

Technologies used may include:

Cookies
Web beacons
Tracking scripts
Pixel tags
Analytical tools

4.1 Browser Cookies

Cookies are small files stored on your device. Users may configure their browser settings to reject cookies; however, doing so may limit access to certain website functions.

4.2 Web Beacons

Our website or emails may include web beacons (also known as pixel tags or clear GIFs) to measure user engagement and improve system performance.

4.3 Types of Cookies We Use

Essential Cookies:
Type: Session Cookies
Purpose: Required for website functionality, authentication, and security.

Consent Cookies:
Type: Persistent Cookies
Purpose: Store cookie consent preferences.

Functionality Cookies:
Type: Persistent Cookies
Purpose: Remember user settings such as language preferences or login details for an improved experience.

For more information regarding cookie usage, users may review our Cookies Policy.

5. How We Use Personal Information

ClimaCtrl may use collected information for the following purposes:

Service Delivery and Maintenance: To operate, maintain, monitor, and improve our services.

Account Management: To create, manage, and support user accounts.

Contract Fulfillment: To process purchases, deliver services, and fulfill contractual obligations.

Communication: To send:

Service updates
Notifications
Security alerts
Emails
SMS messages
Product-related communications

Marketing and Promotional Activities: To provide updates, offers, and information about services that may be relevant to users unless they opt out.

Customer Support: To respond to inquiries, requests, and support issues.

Business Operations: For analytics, trend evaluation, campaign effectiveness assessment, and service optimization.

Corporate Transactions: In connection with mergers, acquisitions, restructuring, asset transfers, or similar business events.

6. Sharing of Personal Information

We may share personal information in the following situations:

With Service Providers: To support analytics, operations, communications, and technical services.

During Business Transfers: As part of mergers, acquisitions, financing, restructuring, or asset transfers.

With Affiliates: Information may be shared with affiliated entities operating under this Privacy Policy.

With Business Partners: To provide products, services, promotions, or collaborative offerings.

Public Interactions: Information voluntarily shared in public areas may become publicly accessible.

With User Consent: Personal information may be disclosed where explicit consent has been provided.

7. Data Retention

We retain personal information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy.

Information may also be retained for:

Legal compliance
Dispute resolution
Policy enforcement
Security requirements

Usage information is typically retained for shorter periods unless extended retention is necessary for operational, security, or legal reasons.

8. International Data Transfers

Your information may be processed and stored at our operational locations or by service providers located in different jurisdictions. By providing your information, you consent to such transfers. ClimaCtrl takes reasonable measures to ensure transferred data remains protected and handled according to this Privacy Policy.

9. User Rights and Data Deletion

Users have the right to:

Access their information
Update personal details
Correct inaccuracies
Request deletion of personal information

Where applicable, users may manage account information through account settings. Requests related to data access, modification, or deletion may also be submitted directly to us. Certain information may be retained where required by law or legitimate business obligations.

10. Business Transactions

If ClimaCtrl undergoes a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of that transaction. Users will be notified before such transfers become effective.

11. Legal Disclosure Requirements

We may disclose personal information when legally required, including situations involving:

Compliance with applicable laws
Court orders or government requests
Protection of company rights or assets
Fraud investigations
Security concerns
Legal claims or liability prevention

12. Data Security

Protecting user information is important to us. We implement commercially reasonable technical and organizational safeguards to protect personal data. However, no internet transmission method or electronic storage system can guarantee absolute security. Users should understand that data transmission over the internet always carries inherent risks.

13. Children’s Privacy

Our services are not intended for children under the age of 13 years. We do not knowingly collect information from individuals below this age limit. If a parent or guardian believes a child has provided personal information, they should contact us immediately so appropriate action can be taken. Where required by applicable laws, parental consent may be requested before processing children’s information.

14. Third-Party Websites

Our website may contain links to third-party websites or services. ClimaCtrl does not control external websites and is not responsible for their privacy practices, content, or policies. Users are encouraged to review the privacy policies of any third-party websites they visit.

15. Changes to This Privacy Policy

ClimaCtrl may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be published on this page along with a revised “Last Updated” date. Where necessary, users may also be notified through email or website notices before significant changes become effective. Users are encouraged to review this Privacy Policy regularly.

16. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us through the official communication channels provided on ClimaCtrl.com.
– By email: climactrl01@gmail.com, support@climactrl.com
– By visiting this page on our website: ClimaCtrl.com/contact-us/